My speakers do not power on
If your Gemini Sound speakers won't turn on, work through these checks in order. Most no-power problems come down to a loose connection, a dead outlet, or a blown fuse, and you can sort all three yourself.
Check the connections
- Make sure every connection is secure. Reseat the power cable at both ends.
- Check the connection at the speaker and at the power outlet. A cable that looks plugged in can still be loose.
- Test the outlet with another device to confirm it has power.
Try a different power cable
Our speakers use a standard power cable, the same kind found on many electronic devices. If you have a spare that fits, swap it in to rule out a bad cable.
Check the internal fuse
If the connections and cable are good and the speaker still won't power on, check the internal fuse. A blown fuse usually shows visible discoloration. If you see that, replace it with the correct fuse for your model.