GBTX-200 – Bluetooth Pairing Connection Issues

Gemini GBTX-200 – Bluetooth Pairing & Connection Issues

The Gemini GBTX-200 headphones use Bluetooth 5.4 for fast, stable wireless connections. If you're having trouble pairing or maintaining a connection, follow these steps to resolve the issue.

Problem: Headphones Won’t Enter Pairing Mode

• Press and hold the power button until the LED indicator flashes blue.
• If the LED stays red or doesn’t flash, charge the headphones for at least 10 minutes and try again.
• Restart the headphones and attempt pairing again.

Problem: Device Can’t Find “GBTX-200” in Bluetooth Settings

• Make sure Bluetooth is enabled on your phone, tablet, or computer.
• Keep the headphones within 10 meters of your device.
• If “GBTX-200” doesn’t appear, restart both the headphones and your device.
• Try removing other paired devices that may be interfering.

Problem: Headphones Are Already Paired to Another Device

• The GBTX-200 can connect to two devices, but may prioritize the most recent.
• Disconnect or unpair from any previously connected device.
• Restart the headphones and re-enter pairing mode.

Problem: Audio Cuts Out or Connection Drops

• Stay within the recommended 10-meter range.
• Avoid physical obstructions or metal surfaces between the headphones and your device.
• Close other apps or devices that may be using Bluetooth simultaneously.

Additional Tips

• The LED indicator will flash blue during pairing and remain solid blue when connected.
• If pairing issues persist, try resetting your device’s Bluetooth settings or test with a different device.

Need Help?

If you're unable to resolve the issue using the steps above, please contact Gemini Sound Customer Service at (732) 346-0061 or visit support.geminisound.com for further assistance. We're here Monday through Friday, 9AM to 5PM EST.