Gemini G2V & G4V DJ Controller Troubleshooting Guide

Overview

The Gemini G2V and G4V are USB-powered MIDI DJ controllers designed for use with Virtual DJ and other compatible software. The G2V is a 2-channel controller, while the G4V expands to 4 channels. Both feature touch-sensitive jog wheels, performance pads, built-in audio interfaces, and robust metal construction.

Quick Fixes (Under 30 Seconds)

• Restart controller and DJ software
• Try a different USB port or cable
• Use direct USB connection (avoid hubs)
• Update ASIO drivers and DJ software
• Check MIDI recognition in OS settings

Common Issues & Solutions

1. Controller Not Powering On

Symptoms: No lights, no response

Fixes: - Use a powered USB port or wall adapter - Replace USB cable - If still unresponsive, internal power components may need servicing

2. Not Recognized by Software

Symptoms: Virtual DJ or Traktor doesn’t detect the controller

Fixes: - Power on controller before launching software - Install Gemini ASIO drivers from Gemini Downloads - Use correct mapping files for Traktor or Virtual DJ - Check MIDI device list in your OS

3. No Sound Output

Symptoms: No audio from speakers or headphones

Fixes: - Confirm master and booth outputs are connected properly - Set mixer knobs and faders to mid-level - In Virtual DJ, select “Use Soundcard” when prompted - Check audio routing in software settings

4. Jog Wheels or Pads Not Responding

Symptoms: Jog wheels don’t scratch, pads don’t trigger

Fixes: - Enable touch sensitivity in software - Reinstall or remap MIDI functions - Test with another DJ software

5. Lighting or Display Issues

Symptoms: LEDs stay on or don’t respond

Fixes: - Reset controller to factory settings - Unplug for 30 seconds before reconnecting - Persistent issues may indicate hardware faults

Prevention Tips

• Safely eject controller before unplugging
• Avoid unpowered USB hubs
• Keep firmware and DJ software updated
• Store in a dry, padded case
• Clean faders and knobs regularly

Need Help?

Visit Gemini Sound Support or refer to the G2V Manual and G4V Manual for setup and advanced troubleshooting.