GSP-5500 Series – Bluetooth & TWS Pairing Troubleshooting
Gemini GSP-5500 Series – Bluetooth & TWS Pairing Troubleshooting
If you're having trouble connecting your GSP-5500 or GSP-L5500PK speaker to a device or linking two speakers together for stereo sound, this guide walks you through the most common pairing issues and how to resolve them.
Bluetooth Pairing Issues
Quick Fix:
- Power on the speaker and press the SOURCE button until the display enters Bluetooth mode.
- On your phone or tablet, go to Bluetooth settings and look for “GSP Series” in the list of available devices.
- Select it to pair. No PIN is required. A confirmation tone will play once connected.
- If the speaker doesn’t appear, turn Bluetooth off and back on on your device, then retry.
- If pairing still fails, power cycle the speaker and clear any previous pairings from your device.
To disconnect or reset Bluetooth:
- Press the Bluetooth button to disconnect the current device.
- Press again to reconnect to the previous device or initiate a new pairing.
TWS (True Wireless Stereo) Pairing Issues
Quick Fix:
- Power on both GSP-5500 Series speakers.
- Press the TWS LINK button on both units. The display will flash “Link” while searching.
- Once paired, the flashing will stop and the speakers will be linked as a stereo pair.
- Ensure both speakers are within 30 feet and not connected to other devices.
- If TWS fails, unpair both speakers from any devices and retry the TWS pairing process.
Note: TWS pairing only works between two GSP-5500 Series speakers. You cannot link with other Gemini models.
Common Fixes for Persistent Pairing Problems
- Reset the speaker by powering it off and on.
- Forget the GSP Series from your device’s Bluetooth list and re-pair.
- Ensure the speaker is fully powered before attempting pairing.
- Avoid pairing in areas with heavy wireless interference.
Need More Help?
If you’ve tried the steps above and still need assistance, contact Gemini Support:
Phone: 732-346-0061
Email: support@geminisound.com
Web: support.geminisound.com