Article: GEBX-100 – Touch Controls & Call Functions

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GEBX-100 – Touch Controls & Call Functions

Gemini GEBX-100 – Touch Controls & Call Functions

The Gemini GEBX-100 true wireless earbuds feature intuitive touch controls for managing music, calls, and voice assistants without needing to reach for your phone. If you're unsure how the controls work or are experiencing issues, this guide will help.

Touch Control Overview

Each earbud includes a touch-sensitive surface that responds to taps and holds. While exact gestures may vary slightly by firmware version, the most common functions are:

Single Tap (Left or Right): Play / Pause music
Double Tap (Right): Skip to next track
Double Tap (Left): Return to previous track
Triple Tap (Either): Activate voice assistant (Siri, Google Assistant)
Tap & Hold (Either): Reject incoming call or end current call

Call Handling Functions

Answer Call: Single tap either earbud when a call is incoming
End Call: Single tap during an active call
Reject Call: Tap and hold for 2 seconds
Switch to Phone Earpiece: Remove one earbud or disable Bluetooth on your device

Problem: Touch Controls Not Responding

Make sure your fingers are clean and dry.
Confirm the earbuds are powered on and connected via Bluetooth.
Try tapping with the pad of your finger—not your nail or fingertip edge.
If unresponsive, place the earbuds in the case for 10 seconds, then try again.

Problem: Call Audio Not Routing to Earbuds

Ensure the GEBX-100 is selected as the active audio output in your phone’s Bluetooth settings.
Disconnect and reconnect the earbuds if audio defaults to the phone speaker.
For best results, keep both earbuds in during calls.

Additional Tips

Touch sensitivity may vary slightly between left and right earbuds.
Avoid accidental touches when adjusting the earbuds in your ears.
If call quality is poor, try repositioning the earbuds or switching to a quieter environment.

Need Help?

If you're unable to resolve the issue using the steps above, please contact Gemini Sound Customer Service at (732) 346-0061 or visit support.geminisound.com for further assistance. We're here Monday through Friday, 9AM to 5PM EST.